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1. What is Ninija Online Store?

Ninija Online Store is the leading Business to Consumer e-commerce site. It is an online retail that enables anyone from anywhere in Nigeria to purchase items/products through online.

3.What are our hours of operation?

Weekdays – 9am-6pm
Weekends – 10am-4pm
Sanitation days – 12pm -5pm
Selected public holidays – 11am-4pm

5. How do i know when my product wil be delivered?

Based on your requested delivery date, our customer care agents will send a pre-delivery notice. Ideally our delivery service is within 72 hours however we'll work with you to agree a convenient time to suit you within working hours.

Do we provide installation services?

Yes. Installation services are optional and there is a charge associated. We offer a range of installation services with qualified technicians to ensure you get the best from the purchase of your product.

2.Frequently Asked Questions?

In order to provide you with easy access to the information that our consumers ask us most regularly, we've included a list of the most frequently asked questions below. If you can't find the information that you're looking for please contact our customer care team who will be happy to assist you.

4. Do we offer a home delivery service?

Yes. It's optional, we charge for delivery based on destination. Our delivery service can be used for products purchased either online or in store.

6. Can i change the delivery date of my order?

Yes, if you call our customer care team and provide 1 working days notice ahead of the scheduled delivery date. However we may not be able to change the delivery date where the items will be delivered by a courier service.

How can i pay?

E-transfer/direct transfer(online or in-store)—
Cash (in-store only)—-
Cheque (in-store or via your bank)—–
Interswitch POS terminal Credit/debit card (online only)

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